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bj77g is committed to handling your information with care. This policy explains what data we collect when you use our platform, how we use it, and what choices you have — availability of services depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information and the payment method you choose to fund your wallet. If you use bKash or Upay to make a deposit, the transaction reference generated by that payment is logged against your account record for reconciliation purposes. We do not store your bKash PIN or Upay credentials; those remain with your wallet provider. We collect device and browser data — such as your IP address and session identifiers — to keep your account secure and to detect unusual access attempts. This data is retained only as long as it is needed for the purpose it was collected, or as required under applicable law in your region. We do not sell your personal information to third parties. We may share limited data with payment processors and fraud-screening services strictly to complete transactions you initiate. Where local law in Bangladesh requires additional disclosure or consent, we follow those obligations. Your continued use of this platform after any policy update is taken as acknowledgement of the revised terms.
This policy applies to data collected directly by bj77g through our platform. It does not extend to third-party services you access through links on our site. Understanding the boundaries helps you know exactly where our obligations begin and end.
Data you provide when you register, log in or update your account profile is covered by this policy in full. This includes your contact details, wallet identifiers and any verification steps completed through the account area.
Payment activity processed through our platform — including bKash and Upay deposits recorded in your account wallet — falls within this policy. We retain only the transaction reference, not your wallet credentials or PIN.
We use cookies and similar tools to remember your session, load the lobby correctly and measure how pages are used. You can adjust cookie preferences through your browser settings at any time without affecting your account login.
Game studios, payment gateways and any external links on our platform operate under their own privacy terms. bj77g does not control how those third parties collect or process your data once you leave our platform environment.
You have practical options when it comes to the personal data bj77g holds on your account. You can request a copy of the information we hold for you by contacting our support team through the published channels in your account area. If any detail is incorrect — your registered email, contact number or wallet identifier — you can request a correction and we will update the record once we verify your identity through the standard account steps. You can also ask us to delete data we no longer need to hold, subject to any legal retention obligation that applies in your region. If you have a question about how a specific piece of your data is being used, raise it through the support route shown in your account; we will respond with a factual explanation of the data in question. These rights depend on applicable local law and the eligible region your account is registered under.
Submit a data access request through the support contact shown in your account area. We will confirm what personal information is held under your account and share it with you in a readable format.
If your registered name, contact number or wallet reference is wrong, contact support with the correct details and your account verification. We update records once identity is confirmed through the account steps.
If something in this policy is unclear, reach out through the live chat or email route visible in your account. We answer specific data questions — not general enquiries — with a factual response about your record.
You can ask us to remove data we no longer need, subject to legal retention rules that may apply in your region. Open a support request and specify which data you are asking us to delete.
If you need to act on any of the rights described in this policy — or simply want to understand what data we hold — the routes below are the ones we actually monitor. Use the channel that suits you; do not use a route that is not listed in your account area, as it may not reach the team responsible for data requests.
The live chat option is accessible from within your signed-in account. Use it to raise a data question or start a correction request. Our team will direct it to the right place.
Send your data request or policy question to the email address published in the Contact section of your account area. Include your registered account name and the nature of your request for a faster response.
The Help Centre linked from your account dashboard covers common data and privacy questions. If your question is not answered there, use live chat or email to escalate it directly to our support team.
We apply standard security measures to keep your account data protected. Session tokens, account credentials and payment references are stored with access controls that limit who inside our operation can read them. Data retention periods vary: active account data is kept for as long as your account remains open; transaction records may be held for a period required by applicable financial rules in your eligible region. If you close your account, we will retain only what we are legally required to keep and delete the rest within a reasonable period. Cookie data collected through your browser is separate from your account record and can be cleared through your device settings at any time.
Access to your account record is controlled by login credentials you set. We recommend keeping your password unique to this platform. If you suspect unauthorised access, contact support through the published route immediately.
Active account data is kept while your account is open. Transaction references — including bKash and Upay deposit logs — may be retained for the period required by applicable rules in your region after account closure.
We use session cookies to keep you logged in and functional cookies to load the lobby correctly. You can manage or clear these through your browser settings without losing your account login or wallet history.
When this policy changes, we post the revised version at this address. Continuing to use the platform after a change is posted counts as acknowledgement of the updated terms. Check this page if you want to review the current version.
These are the questions we receive most often about data, account records and how this policy works in practice. If your question is not covered here, reach out through the support contact in your account area.
We collect your name, contact details and the wallet information you provide during registration. If you fund your account using bKash or Upay, the transaction reference from that deposit is also logged. We do not store wallet PINs or passwords at any point.
We share limited data only with payment processors and fraud-screening services that help complete your transactions. We do not sell your personal information. Game studios on our platform operate under separate data terms and are not given access to your account record.
Contact our support team through live chat or the email address in your account area. State that you are making a data access request and include your registered account name. We will confirm what is held and share it with you in a readable form.
Yes. Open a deletion request through the support channel in your account. We will remove data we are not legally required to keep. Some transaction records may need to be retained for a period under applicable rules in your eligible region before deletion is possible.
The transaction reference recorded when you complete a bKash deposit is covered by this policy. The bKash platform itself is governed by bKash's own privacy terms. Contact bKash directly for any questions about data held on their side of the transaction.
When your account is closed, we delete the data we no longer need to hold. Transaction records and any information required under applicable financial rules in your region may be kept for a defined period. After that period, they are also removed from our systems.